Advice Line
Citizen Advice Barking & Dagenham’s Advice line is available 10am to 4pm every week day.
0808 278 7870
Calls to our Advice line are free from landlines and mobiles.
Advisers are happy to offer call-backs to any client that requests one.
How we can help
Our advisers can help you resolve your problem.
We explain your options and the possible outcomes of different courses of action. We don’t tell you what to do – we encourage you to make your own decisions and act on your own behalf. We aim to help you manage your own problems by identifying options for you.
Universal Credit Help to Claim Line:
for assistance with Universal Credit, residents can call 0800 144 8444.
Citizens Advice Consumer Specialist: 0800 223 1133
For online chat with an adviser regarding Money and Debt, Universal Credit, and Consumer advice, please visit https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/web-chat-service/