Castles & Coasts Housing Association (CCHA) provides affordable homes and supports sustainable communities across Cumbria and the North of England. We are committed to delivering high-quality, safe, and accessible housing for individuals and families, with a focus on ownership, ambition, and respect.
Our services include:
- Affordable homes to rent and buy, including new builds and independent living options.
- Support for residents with tenancy management, repairs, maintenance, and adaptations for accessibility.
- Money advice and cost of living support to help you manage your finances.
- Community initiatives such as our Community Fund, supporting local projects and groups.
- Equality, diversity, and inclusion at the heart of everything we do.
We offer face-to-face customer enquiries at our Carlisle and Workington offices on Tuesdays and Thursdays between 10am and 2pm. Our Residents' Portal allows you to manage your tenancy or housing application online 24/7.
Emergency repairs are available outside normal working hours by calling our freephone number. For all other enquiries, you can contact us by phone, email, or through our online contact form.
We are here to help you find a home, support your tenancy, and build thriving communities.