Our Housing Support service works to prevent homelessness and improve mental health and wellbeing for people aged 18+ experiencing homelessness or struggling to cope with managing their home and/or living in poverty with a disadvantage. it is delivered through in-person 1:1 support, via phone and drop in services across the county.
We offer a wide range of advice and support services designed to prevent homelessness and meet the needs of people experiencing disadvantage including specialist housing advice, floating housing support, support to apply for household support grants, food parcels and assistance via Leicestershire Food and Fuel provision.
Privacy Notice – UK General Data Protection Regulations (UK GDPR) 2021
The Bridge (East Midlands) collects and holds personal data about service users for whom they provide advice and support. We use this data to:
- Help you and support you
- Respond to your enquiries
- Make sure support is safe and effective
- Work effectively with others who may also provide you with support
- Make sure we manage our services effectively
This includes personal characteristics and sensitive information relevant for the services we provide. The information we collect will be stored electronically, and we use a combination of working practices and technology to ensure that your information is kept confidential and secure.
We will not disclose any information that you provide to anyone else without your permission, except in the few situations where disclosure is required by law, or where we have good reason to believe that failing to share the information would put someone at risk of harm or to prevent a crime.
On occasion, we will provide personal information to external organisations who are working with us on a specific project or delivery of specific services. This is done under strict agreements regarding the security and confidential use of all personal data.
Our Privacy Notice can be viewed in full on our website www.thebridge-eastmidlands.org.uk/privacy-policy or we can send you a copy on request.
Open eligibility for people on a low income across the county that need help with housing and have mental health support needs.