Make a referral to Torch


Service access criteria

Tick to confirm you have checked the service access criteria "We aim to support anyone within the greater Reading area who has an unmet need and no means of getting help to resolve the issue. We expect referrers and clients to have exhausted other available means of support and there to be no financial means to pay for the help. We do not seek to take on requests that can be better met by other organisations. When completing the section: "Additional referral details - What are the reasons for this referral?", please prioritise and select the most important reason. You can make a second referral if there is a another separate high priority reason for a referral. Please contact us directly on 0118 380 0260 if you have any queries."

Your Details

Who are you referring?

Don't know / client doesn't have an email address

Additional referral details

Tick to confirm if you are aware if a Safeguarding referral has already been made.
Tick to confirm if photographs can be/have been provided. Photographs will greatly help us evaluate practical tasks such as DIY, painting, gardening, rubbish removal etc. Please email these to
Tick to confirm that you give/have gained consent for Torch to make contact or send further information from time to time that may be of interest via text, email or post.
Tick to confirm that you give/have gained consent for Torch Help Hub to share details given above with staff, volunteers and partners as necessary to respond to this referral in line with their Privacy Policy.

Confirmation and consent

Tick to confirm you have gained consent to share this information with the service provider, your organisation and Joy
Tick to confirm the service provider can directly contact the client

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