Care Navigation

We provide tailored support for over 50s with long term conditions, to stay independent, active and connected to their community and access support services.

This may include providing general information; support to understand and access services in the local area; helping clients to access benefits advice and information and supporting clients to access transport schemes, social groups and activities of interest.

Our Care Navigators will have an initial discussion with the person to get to know a bit about them and their circumstances. This may include asking about their hobbies, likes and dislikes, wishes and worries, and goals for the future. Then the Care Navigator and the client agree a plan to follow up any support and services the client would like. This may include providing general information; support to understand and access services in the local area; helping clients to access benefits advice and information; signposting for Legal Advice, and supporting clients to access transport schemes, social groups and activities of interest.

The primary goal of the service is to enable people to have a good quality of life and enjoy the things they like doing, whatever their health needs. By providing information and building up confidence and independence, the client will begin, with support, to get out and about, take up new activities or enjoy hobbies and interests they once pursued. For those less able to get out and about, the experience of being supported by a volunteer can begin to open up new friendship and social interaction.

Service statistics
Usually replies in 3 days
67% of referrals accepted
Categories:
Benefits advice and assessment
Activities for older people
Community and accessible transport
Financial advice and support
Welfare rights advice
Connecting with others
Day to day helping hand
Getting active
Healthy lifestyle
Helping with money
Managing a long-term health condition
Services for older people
Social prescribing
Transport and getting around
Service access criteria:

Residents of Havering, Redbridge or Barking & Dagenham aged 50+.

Additional needs catered for:
Wheelchair accessible
Physical disability friendly
Takes place in the client’s home
ageuk, ageuk bhr, care navigation, care navigators, social prescribing
Disclaimer: Please note that services on the Joy Marketplace are independent and are not necessarily endorsed by your locality/area.