British Red Cross – Support at Home Service

The Red Cross Support at Home Service can offer includes:

Taking service users home from hospital and helping them settle back in at home
Transport for health appointments (patients must be able to access the vehicle independently)
Undertaking home safety checks (e.g. fire risk, slips and trip hazards)
Medication collection and delivery
Delivery of small equipment (e.g. wheelchairs / commodes / walking frames / perching stools)
Welfare checks post discharge
Shopping support, including taking Service Users shopping
Providing emotional support and companionship
Enhanced signposting / actively referring to other agencies and community support.
They assist people to meaningfully connect with relevant support through partnership-working with health and social care services, and the voluntary and community sector – ensuring smooth transition of referral or support for the Service User:

Linking people back in with friends and neighbours
Helping regain confidence and independence
Their service runs 7 days a week, 10:00 – 18:00, 365 days a year.

Referrals can be made either by completing a referral form by email, or by calling the Support at Home referral line on 01733207113.

Managing a long-term health condition
Additional needs catered for:
Key words - separate with a comma: Hospital discharge, Independent Living, Help at home