Citizens Advice Kensington and Chelsea provides free, independent, confidential and impartial advice and information to residents of the Royal Borough of Kensington and Chelsea. Support is offered through:
Telephone Advice
You can contact an adviser for free on our Adviceline. Open Monday – Friday 9am-5pm.
Please be aware, during busy times it may take 30-45 minutes to speak to one of our advisers.
Advice appointments:
We offer face-to-face appointments if you need in-person support. An appointment lasts up to 45 minutes and are booked via the Adviceline or at one of our community drop-in services.
Form filling appointments:
We offer longer face-to-face appointments if you need support in completing common types of application forms, including for benefits, housing, and citizenship.
Online self-help:
Our website offers 24-hour access to up-to-date information on a range of issues Citizens Advice: https://www.citizensadvice.org.uk/