Better Housing Better Health

Better Housing Better Health (BHBH) is a free service dedicated to helping residents across England keep warm, stay safe, and live well in their homes. We offer expert, impartial advice and practical support to improve the energy efficiency of your home, save money, and enhance comfort.

Our preventative approach to health and wellbeing provides a single point of contact for anyone seeking help with energy efficiency, fuel bills, or home comfort. Whether you are struggling to keep warm, facing illness, or simply want to improve your living conditions, our friendly team is here to listen and guide you.

  • Free expert advice on energy saving, home improvements, and accessing grants.
  • Support available throughout England – check our website to see the help available in your area.
  • Easy access: Request an assessment online or call us directly.
  • Resources and practical interventions to help you make informed decisions about your home.

We work with local authorities, project partners, and referral agencies to ensure you get the right support. Speaking with us doesn’t cost a thing, and our team is proud to help shape better lives for residents like you.

How to access: You can make a referral online, call us on 0800 107 0044 (Weekdays 9am–5pm), or email bhbh@nef.org.uk. Filling in an application takes around 5 minutes, or we can guide you through it over the phone.

Our service is open to all residents, families, friends, and support structures across the UK who want to improve their own circumstances or those of others. We are here for you, when you need us most.

Service statistics
50% of referrals accepted
Categories:
Basic necessities (food/clothes)
Helping with money
Information and advice
Services for older people
Support with housing
Service access criteria:

Anyone can access our helpline.

Additional needs catered for:
N/A
Waiting list (weeks): 0
fuel poverty,energy efficiency, poverty, cold home, draught, energy debt, mould, heating, energy bill, advice, financial support,
Disclaimer: Please note that services on the Joy Marketplace are independent and are not necessarily endorsed by your locality/area.