Dementia Support and Advice - One Stop Shop

Memory Matters provides non-urgent preventative support to solving issues around memory loss to prevent crisis and escalation in a non-clinical environment

Memory Matters has been providing a person-centred and solution-focused approach to support those worried about their memory, awaiting a diagnosis, or needing further support following diagnosis for over a decade and more recently in the last 6 years from Moments cafe in Plymouth City Centre.  

The team are very experienced and has worked in statutory dementia services at a senior level within the last 5 years and is, therefore, proficient in managing an array of issues. 

The support is a face-to-face or telephone discussion to assess the immediate need, guide, listen and connect with local organisations or statutory services and is a great first step for those seeking support in a non-clinical environment. 

  •  Problem-solving memory loss and carer issues
  • Understanding and guiding towards appropriate services
  • Linking those affected by dementia into VCSE and statutory services as appropriate

Memory Matters Website.    

Advice and Support Leaflet for patients/carers

Service statistics
Usually replies in 11 days
67% of referrals accepted
Service access criteria: Concerned about memory, memory difficulties, pre-dementia diagnosis, post dementia diagnosis, non aggressive, not alcohol or substance related memory difficulties. Carer breakdown, family queries, community activity and occupation queries.
Categories:
Activities for older people
Adult carers advice and support
Connecting with others
Services for older people
Support for carers
Additional needs catered for:
Vision impairment friendly
Hearing impairment friendly
Wheelchair accessible
Learning difficulty friendly
Physical disability friendly
Dementia friendly
Waiting list (weeks): 0
Key words - separate with a comma: dementia, memory, advice, alzheimers, vascular dementia, dementia activity, cognitive stimulation therapy, mild cognitive impairment
Disclaimer: Please note that services on the Joy Marketplace are independent and are not necessarily endorsed by your locality/area.