Shropshire Digital Skills Programme

Computer Skills for All is a free digital support programme for Shropshire residents, designed to help people build confidence and skills in using computers and the internet. Whether you’re a complete beginner or want to improve your digital know-how, our friendly volunteers are here to help you get online, stay safe, and make the most of technology.

What we offer:

  • Free one-to-one support at council-funded digital learning hubs across Shropshire.
  • Help with using computers, tablets, and smartphones, including staying safe online and accessing essential services.
  • Access to free online courses through Learn My Way and the National Careers Service.
  • Support available in Shropshire Libraries and other community centres.
  • Limited free devices and internet connectivity for those unable to afford their own.

Who can access this service?

  • People over 65 years
  • Those living alone
  • Anyone in receipt of a means-tested benefit or on a low income
  • Unpaid carers for friends or family members
  • People receiving paid or unpaid care
  • Individuals with a disability or health condition

How it works:

  • Visit your nearest participating library or community centre, or contact the centre that best meets your needs.
  • Friendly volunteers provide support in a relaxed, welcoming atmosphere.
  • Feedback from participants is overwhelmingly positive, with many reporting increased confidence and independence.

Want to volunteer? We’re always looking for patient, IT-literate volunteers to help others learn digital skills. Volunteering is a great way to meet new people, develop your own skills, and make a real difference in your community.

Cost: All support and courses are free of charge for eligible participants.

For more information, contact your nearest centre or email andrea.miller@shropshire.gov.uk.

Categories:
Computers and IT skills
Connecting with others
Helping with money
Information and advice
Mental health
Services for older people
Social prescribing
Support for carers
Support with employment
Volunteering
Service access criteria:

People most in need can access this free programme, and to be eligible, one or more of the following criteria must apply: 
Be over 65 years 
Live alone 
Be in receipt of a means-tested benefit or on a low income 
Provide unpaid care for a friend or family member who can’t manage without your help 
Receiving paid or unpaid care 
Have a disability or health condition 

Additional needs catered for:
Vision impairment friendly
Hearing impairment friendly
Wheelchair accessible
Learning difficulty friendly
Physical disability friendly
Computer skills, getting Online, internet, Digital Skills Support, getting connected
Disclaimer: Please note that services on the Joy Marketplace are independent and are not necessarily endorsed by your locality/area.