Hourglass is the only UK-wide charity dedicated to ending the harm and abuse of older people. We provide confidential support, information, and advice to anyone concerned about the safety and wellbeing of older people, including family members, carers, professionals, and older people themselves.
Our free 24/7 helpline (0808 808 8141) is available to anyone across the UK. You can call us for advice, emotional support, or practical guidance if you are experiencing, witnessing, or suspecting abuse or neglect of an older person.
- Support for all types of abuse: including physical, emotional, financial, sexual, and neglect.
- Information and advice: on safeguarding, legal rights, and accessing help.
- Specialist services: available in England, Scotland, Wales, and Northern Ireland.
- Knowledge Bank: access resources, research, and policy information to help keep older people safe.
- Get involved: opportunities to volunteer, fundraise, and campaign for safer ageing.
Our team is here to listen, support, and guide you through difficult situations. We work with individuals, families, and professionals to promote safer ageing and prevent harm.
All services are free and confidential. You do not need a referral and can contact us directly at any time.
For more information, visit our website or reach out to our helpline. Together, we can help create a safer society for older people.