East Berkshire Safe Haven offers free, welcoming, and non-judgmental mental health support for adults in emotional distress or crisis. Our comfortable, non-clinical environment is staffed by experienced mental health professionals who provide emotional support, information, and practical help.
What we offer:
- Walk-in support – no referral or appointment needed
- One-to-one emotional support from trained staff
- Help with creating staying well and crisis plans
- Guidance to access other useful services and organisations
- Virtual support via telephone and video call
- Collaboration with GPs, Community Mental Health Teams, Crisis Teams, A&E Mental Health Liaison, Police, Ambulance, and Street Triage
- Access to our 24/7 helpline for emotional support and information when the Safe Haven is closed
Who can use this service? Anyone aged 18 and over is welcome. You do not need a formal referral or appointment.
Opening hours: 5pm–11pm, every day (including bank holidays and weekends).
Location: 54 High Street, Slough, SL1 1EL
Cost: All support is free of charge.
Important: The Safe Haven is not suitable for urgent medical attention (e.g. after self-harm). For urgent care, please attend your nearest A&E or call 999.
Aged 18+, residing in East Berkshire ( Slough, RBWM, Bracknell)