Worcestershire Safe Haven offers compassionate telephone support and face-to-face appointments for adults in Worcestershire who are experiencing a mental health crisis. Our friendly team provides a listening ear, practical guidance, and support to help you manage difficult times and move towards better mental wellbeing.
Service highlights:
- Open 7 days a week, 6pm–1am (last calls at 12:30am)
- Based in Redditch town centre
- Immediate telephone support and, where appropriate, same-evening face-to-face appointments
- Self-referral available – just call us
- Non-judgemental space to talk and be heard
- Help to reduce immediate crisis and prevent harm
- Advice and onward referrals to other specialist services
- Support with coping strategies and tools to manage your mental health
- Follow-up 'check-in' text the next day
Who can use this service?
- Adults living in Worcestershire experiencing a mental health crisis
- No need for a professional referral – you can call us directly
How to access:
- Call 01905 600400 any evening between 6pm and 1am
- After an initial phone call, you may be offered a face-to-face appointment the same night
Our aim is to help you in the moment, prevent unnecessary A&E visits, and support you towards safety and recovery.
Worcestershire Safe Haven provides telephone support and face-to-face appointments to Adult Worcestershire residents who are experiencing a mental health crisis.
Individuals can self-refer by calling 01905 600400. We aim to help vulnerable individuals there and then, prevent admissions to A&E or causing harm to yourself or others.