Ferrule Replacement Service

Keep your walking aid safe and effective with free ferrule checks and replacements across Medway.

A ferrule is the small rubber base at the end of a walking stick or walking frame. It provides stability, absorbs shock, and helps prevent slips and falls. Worn ferrules can increase your risk of falling, especially for older adults.

Why check your ferrule?

• Worn ferrules can lead to serious injury, loss of mobility, independence, and confidence.
• Falls are a major cause of emergency hospital admissions for older people.
• Regular checks (every 3 months) and timely replacement help keep you safe.

Where can you get your ferrule checked or replaced for free?

• Exercise sessions: Walk in the Park, Wellbeing Walks, Physical Activity Course, Let’s Get Active Medway classes, Everyday Active sessions.
• Libraries and community hubs: Visit any Medway library or community hub.
• Selected pharmacies: Delmergate Ltd (Chatham), Medway Pharmacy (Gillingham), Ryders (Rochester), Hobbs (Strood).
• Healthy Living Centres: Lordswood, Gillingham, Rainham, and Rochester centres.
• Stop Smoking Advice Centre: 2/2a Railway Street, Chatham, ME4 4JL (Mon–Fri 9.30am–4.30pm, Sat 9.30am–12.30pm).
• Medequip depot in Rochester: Unit 4–5, Rochester Trade Park, Maidstone Road, ME1 3QY (Mon–Fri 8am–6pm). Medequip can remove and refit difficult ferrules and adjust prescribed equipment.

Environmental impact: We are working to recycle used ferrules to help reduce waste and support climate change initiatives.

Who can use this service?

• Anyone who uses a walking stick or frame in Medway.
• No appointment needed for most locations.
• All checks and replacements are free of charge.

How to access:

• Visit any of the listed locations during opening hours.
• For equipment adjustments, go to the Medequip depot in Rochester.

Stay safe, stay mobile – check your ferrule regularly!