Citizens Advice Tandridge District is an independent local charity serving those who live, work, or study in the Tandridge district of Surrey. Formerly known as Caterham & Warlingham and Oxted & District branches, it now operates from offices in Caterham and Oxted, with additional outreach locations.
What They Offer
- Free, confidential, impartial advice on issues such as benefits, debt, employment, housing, consumer rights, fuel poverty, discrimination, immigration, and family matters
- Advice is delivered via telephone (Adviceline), email, webchat and face‑to‑face appointments by referral—with no drop-in service, appointments are required for in-person visits
Access & How to Get Help
Phone Advice:
Surrey Adviceline: 0808 812 7087 (Mon–Fri, 10:00–16:00)
National Adviceline: 0800 144 8848
Email/Online:
Submit an advice request via their online form; expected response within five working days
In-Person Appointments (by booking only):
Caterham office (Caterham Valley Library): Mon–Thu 10:00–16:00
Oxted office (Library Building): Mon, Tue, Thu 10:00–16:00; Fri 10:00–13:00
Outreach sessions at locations like OakHall Church and Caterham Baptist Church during lunch hours on specific days
Citizens Advice Tandridge District offers free and trusted advice tailored to local needs in Tandridge, Surrey. Whether it's by phone, email, online chat, or face‑to‑face consultation, they support people across a wide range of practical and legal issues—empowering individuals through confidential, impartial guidance and helping transform lives at the community level.