The Stoke-on-Trent Welfare Benefits Team offers personal, confidential support and advice for people with disabilities, long-term health conditions, and their carers living in the Stoke-on-Trent area.
We understand that living with a disability can bring financial challenges, especially if your health condition affects your ability to work or increases your daily living costs. Our team is here to help you navigate the benefits system and ensure you receive the support you are entitled to.
- Benefit checks: We review your current benefits to make sure you are receiving the correct level of support.
- Application support: We assist with benefit applications, from completing forms to supporting you through appeals if your application is refused.
- Appeals assistance: Our team can help at any stage of the appeals process, including writing Mandatory Reconsiderations, submitting appeals (SSCS1 Stage), corresponding with courts, preparing legal submissions collaboratively, and providing legal representation at Tribunal hearings.
If you need advice or guidance, please contact us by phone or email. Professional service users can refer a patient or client using our online referral form. Leaflets and printable referral forms are also available for download.
Who can use this service?
- People with disabilities or long-term health conditions
- Carers of people with disabilities
- Residents of Stoke-on-Trent
How to access: Call us, email, or use our online referral form. We are here to help you every step of the way.