Advice Helpline

Age UK Richmond provides a **free and confidential information and advice service** tailored for older individuals, their families, and caregivers in the Richmond upon Thames area. ### About Advice Extra Advice Extra offers enhanced support for older adults facing significant emotional, social, or practical challenges. This service is ideal for those who require more comprehensive assistance beyond what our First Contact Helpline can provide. Our dedicated advice workers may conduct home visits or set up telephone and video call appointments, depending on needs. ### Services Offered We can assist with various concerns, including but not limited to: - Issues related to home or residential care - Financial difficulties - Housing concerns - Support with loneliness, bereavement, and reconnecting with others - Managing bills, paperwork, and applications for grants - Addressing poor treatment from utility companies or social services - Aiding independent living, especially after a fall or hospital stay - Recovery from or prevention of scams and abuse ### Eligibility This service is available to older residents of Richmond upon Thames who require additional support. ### How to Book an Appointment To schedule an appointment, please contact us: - **Phone**: 020 8878 3546 - **Email**: advice@ageukrichmond.org.uk We look forward to assisting you. Please reach out to us for more information or to set up your appointment.